Shipping Policy

Last updated: April 30, 2026

Processing Time

All orders are processed within 2–5 business days of payment confirmation. You will receive a tracking number by email once your order has shipped. Orders are not processed on weekends or public holidays.

Shipping Rates & Delivery Estimates

Region	Estimated Delivery	Cost
Canada (Standard)	5–10 business days	Calculated at checkout
Canada (Express)	2–3 business days	Calculated at checkout
United States	7–14 business days	Calculated at checkout
International	10–21 business days	Calculated at checkout

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking link. Please allow up to 24 hours for tracking to update.

Customs & Duties

International customers are responsible for any customs fees or import duties imposed by their country.

Lost or Stolen Packages

If your tracking shows delivered but you haven’t received your package, check with neighbours and your local post office first, then contact us at support@justgains.store within 7 days.